Small financial advisory
A financial advisory with no in-house SOC consumes MDR for 24/7 protection.
Bitdefender · Cybersecurity
Bitdefender MDR
24/7 managed detection and response service.
Quick answer
Bitdefender MDR is a managed security service in which Bitdefender experts monitor customer environments 24/7 — including threat hunting and incident response. A 15-minute first-response SLA, monthly security reports and the MDR Plus option (named analyst) are included.
Bitdefender MDR is the managed security service for organizations that find it too expensive or complex to build an in-house SOC. Bitdefender's global SOC team monitors the environment 24/7.
When the GravityZone Enterprise or XDR sensor is present, MDR is the natural add-on; sensors send telemetry, the Bitdefender SOC team monitors and responds.
Key features
What it offers
- 24/7 SOC monitoring
- Threat hunting
- 15-minute first-response SLA
- Monthly security reports
- MDR Plus (named analyst) option
Tech Summary
Important technical data
- SLA
- 15 min first response, 1 hour response
- Scope
- GravityZone Enterprise/XDR sensors
- Language
- English SOC, Turkish bridge via Sora Yazilim
Use CasesSMB Manufacturing Healthcare
When would you choose this product?
Manufacturing firm
MDR delivers immediate response to ransomware attacks on production-line systems.
Hospital
Hospitals combine MDR + GravityZone Enterprise for HIPAA-aligned monitoring of patient data systems.
Who is it for?
Organizations that choose not to build an in-house SOC.
Frequently Asked Questions
Frequently asked questions
How does it compare with Trend MDR?
Both MDR services have a comparable scope; Trend Service One is more mature, Bitdefender MDR offers a price advantage. Sora Yazilim runs a POC to evaluate.
Is there local-language support?
The Bitdefender SOC operates in English. Sora Yazilim provides a Turkish-language bridge and localized reporting.
Which events escalate to MDR?
Critical threats automatically escalate to MDR; medium-severity events may be customer-triggered. Low-severity events appear in the console.
What does MDR Plus add?
Standard MDR plus a named analyst, monthly deep-dive sessions and tailored runbooks. Enterprise-grade engagement.
Is the license included?
No. MDR is an additional SKU priced per device, annual.
What response actions does MDR perform?
Host isolation, process kill, user disable and network block — automatic or approval-based per policy.
How often are SOC reports delivered?
Monthly as standard. Weekly cadence and ad-hoc reports available on request.
Vendor's official product page
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Bitdefender — Bitdefender MDR →From the same brand
Bitdefender family — other products
GravityZone Business Security
Entry-level EPP for SMBs — physical and virtual Windows/Mac/Linux protection.
DetailsGravityZone Business Security Premium
EPP + risk management + ransomware mitigation.
DetailsGravityZone Business Security Enterprise
EPP + EDR + XDR sensors in a single package.
DetailsGravityZone XDR
XDR unifying endpoint, network, identity and cloud telemetry.
DetailsComparable Solutions
Similar solutions from other brands
Bitdefender MDR licensing + deployment + support
Sora Yazılım handles licensing, deployment, training and ongoing management — all from a single team.