15-person company
A general-purpose SMB needing call recording and CRM screen-pop.
3CX PBX · Unified Communications & PBX
3CX StartUP Pro
3CX-hosted small-business plan with call recording, reporting and CRM integration.
Quick answer
3CX StartUP Pro is a 3CX-hosted cloud PBX plan for small businesses that need call recording, reporting and CRM integration on top of the StartUP Free feature set.
StartUP Pro is the paid 3CX-hosted cloud plan for small businesses that have outgrown StartUP Free but do not yet need self-hosted or full enterprise contact-center features. It adds call recording, reporting, CRM integrations and Microsoft 365 hooks.
Common use cases include accounting practices, law firms, small clinics and boutique e-commerce operations — businesses that need accountable, recorded customer conversations and a tidy audit trail.
Key features
What it offers
- Call recording and reporting
- CRM integration (Salesforce, HubSpot, Zoho, Bitrix24, Pipedrive and more)
- Microsoft 365 integration (calendar, contacts, presence)
- WhatsApp Business and live-chat channels
- Web Client, Windows desktop client, iOS and Android apps
Tech Summary
Important technical data
- Users
- 10–20
- Hosting
- 3CX-hosted cloud
- Licensing
- Annual subscription, per user
Use CasesSMB Legal Healthcare
When would you choose this product?
Law firm
Recorded client conversations with retention controls.
Small clinic
A patient appointment line with HIPAA-aware encryption and access controls.
Who is it for?
10–20 user SMBs in EU, UK and US markets.
Frequently Asked Questions
Frequently asked questions
How does it differ from StartUP Free?
Adds call recording, CRM integration, up to 20 users and omni-channel messaging.
What is the price?
Monthly or annual subscription per user; final pricing depends on user count and region. Sora Yazılım quotes by request.
Is call recording GDPR-compliant?
Yes, with announcement-based consent, retention windows and encrypted storage at rest.
Which CRMs?
Salesforce, HubSpot, Zoho, Bitrix24, Pipedrive, Freshdesk, Zendesk and 50+ more.
Can I port my existing number?
Yes — Sora Yazılım coordinates number portability with your existing carrier.
What support is included?
Standard 3CX support plus Sora Yazılım English managed-support options.
Vendor's official product page
Opens the vendor's original technical documentation and product page in a new tab.
3CX PBX — 3CX StartUP Pro →From the same brand
3CX PBX family — other products
3CX StartUP Free
Free 3CX-hosted cloud PBX for up to 10 users.
Details3CX Dedicated Pro
Self-hosted or 3CX-hosted PBX with advanced contact-center features.
Details3CX Dedicated Enterprise
Enterprise-grade 3CX with active-standby HA, advanced reporting and Teams Direct Routing.
Details3CX Web Client + iOS / Android
Desktop, web and mobile clients shipped with every 3CX plan.
DetailsComparable Solutions
Similar solutions from other brands
3CX StartUP Pro licensing + deployment + support
Sora Yazılım handles licensing, deployment, training and ongoing management — all from a single team.