Multi-store retail chain
A 20-store chain manages every store's Wi-Fi from a single Ruijie Cloud tenant; new stores are onboarded by a non-technical on-site contact in under an hour.
Cloud-managed Wi-Fi 6 and Wi-Fi 6E access points for SMB, retail and hospitality.
The Reyee RAP series is a value-engineered Wi-Fi 6 / 6E access point family for retail stores, offices, hotels and cafés. Devices are provisioned with zero-touch from the Ruijie Cloud mobile app, support mesh and roaming, and deliver enterprise-grade radio features at SMB price points.
Reyee RAP is the SMB-focused Wi-Fi 6 / 6E access point family from Ruijie Networks. The line spans wall-plate models (RAP1200), indoor ceiling-mount (RAP2200, RAP2260) and Wi-Fi 6E flagship (RAP6260) units, addressing every common SMB radio footprint — from a 30-room boutique hotel to a 200-store retail chain.
The differentiator is operational simplicity. A retail or hospitality customer with no dedicated networking team can scan a QR code from the Ruijie Cloud mobile app, claim the device, push a pre-built configuration template and bring the access point online in minutes. For multi-site customers this means a new branch can be brought live by a non-technical on-site contact while engineering monitors remotely.
Wi-Fi 6 and Wi-Fi 6E technical depth. The RAP series supports OFDMA and MU-MIMO downlink/uplink, BSS Coloring, TWT (Target Wake Time) for IoT power saving, and WPA3-Personal/Enterprise. The Wi-Fi 6E SKUs (RAP6260) unlock the 6 GHz band — 1,200 MHz of additional spectrum that is uncongested in most retail and hospitality environments and effectively eliminates the channel-contention problems characteristic of crowded high-street locations.
Mesh and roaming. The RAP series supports self-organising mesh — wireless uplinks between access points where Ethernet cabling is impractical (heritage buildings, leased retail, conference fit-outs). Roaming is fast-roaming compliant: 802.11k (neighbour reports), 802.11v (BSS transition management) and 802.11r (Fast BSS Transition). For voice and video traffic — VoIP, Microsoft Teams, video kiosks — this means sub-50 ms client handoffs with no media glitch.
Guest Wi-Fi and captive portal. The RAP series and Ruijie Cloud include a captive portal that is locale-customisable (English, Turkish and 20+ other languages), brandable to the customer's identity and operable with social login (Facebook, Google), SMS one-time-password, email verification and voucher schemes. For hospitality customers this delivers a compliant guest network with GDPR-aligned data retention policies; for retail it supports email opt-in collection and loyalty-programme integration. Customer authentication logs can be exported to the customer's CRM or marketing automation platform.
PoE-powered operations. The RAP series is powered by PoE+ (IEEE 802.3at, 30 W) — eliminating local mains wiring and enabling deployment on standard PoE+ switches such as Reyee NBS or Ruijie RG-NBS. Power budget is logged centrally in Ruijie Cloud, supporting facilities planning during fleet refresh.
Cloud management at scale. A 200-store retail chain or a 50-hotel chain manages every access point — fleet status, client count, top applications, alarm history — from a single Ruijie Cloud tenant. MSP mode partitions tenants per customer, so Sora Yazılım as an authorized partner can run dozens of distinct customer estates from one operator console.
Security posture. WPA3-Personal and WPA3-Enterprise, role-based access for the management plane, audit logging, scheduled radio shutdowns (off-hours) and PCI-DSS-aligned wireless configurations are documented in Sora Yazılım runbooks. For PCI-DSS scope, guest Wi-Fi is segmented to a VLAN that cannot route to the cardholder data environment, and rogue access point detection is enabled at the controller layer.
Comparing against FortiAP. The two product families serve different buyers. FortiAP integrates with FortiGate — making it the obvious choice when the customer is standardised on Fortinet for next-generation firewalling, SD-WAN and security fabric. Reyee RAP costs 30–50% less for comparable Wi-Fi 6 silicon and is the better fit for customers who do not need a unified security fabric. Sora Yazılım deploys both based on the existing stack and total-cost-of-ownership analysis.
Comparing against Reyee NBS / Ruijie RG-AP. Reyee NBS is the matching switch family for RAP — same management plane, identical onboarding flow. The Ruijie RG-AP series is the enterprise tier, used for high-density hospitality (300+ room hotels), university campuses and manufacturing sites where 802.11ax / 802.11be feature depth, dedicated WLAN controller support and higher per-AP client counts are required.
Compliance posture for EU, UK and MEA customers. The Reyee RAP firmware supports GDPR-aligned guest data handling (retention windows, right-to-erasure on the captive portal, DPA-compliant data export). ISO 27001 controls are mapped through Sora Yazılım's operating documentation: change management, access control, vulnerability management and incident response. For UK customers, processing can be pinned to the EU (Frankfurt) Ruijie Cloud region. For MEA customers operating under PCI-DSS for retail and hospitality payment flows, the wireless configuration baseline meets PCI-DSS requirements 1, 2, 4 and 11.1.
Sora Yazılım deployment service. Site survey with Ekahau, design (VLAN, PoE budget, channel and power plan, redundancy), zero-touch provisioning with the customer's branding pre-staged into Ruijie Cloud, on-site validation, day-2 monitoring and quarterly reviews. For multi-site rollouts a typical retail chain of 20 stores deploys in 4–6 weeks; a 50-hotel chain rolls out in 8–12 weeks under a managed-service contract.
Power consumption and environmental design. Reyee RAP devices are designed for low operating power: typical RAP2200 / RAP2260 ceiling units consume 12–18 W under load, while the Wi-Fi 6E RAP6260 consumes up to 25 W with all radios active. A 200-AP retail estate therefore draws under 5 kW of PoE — well within the budget of two stacked PoE+ switches and easily within the carbon-reporting envelope required by ISO 14001 customers. The RAP firmware supports scheduled radio off-hours: a retail customer can power-cycle radios outside trading hours to reduce both energy consumption and exposure to unauthorised guest connections overnight, with policy enforced centrally through Ruijie Cloud.
Application visibility and traffic insight. Ruijie Cloud surfaces application-level visibility — top applications, top clients, top destinations — across the RAP fleet. For a multi-branch retailer this is the difference between investigating a bandwidth complaint by phone and answering it from a dashboard in 30 seconds. Application classifications identify enterprise SaaS (Microsoft 365, Google Workspace, Salesforce), video (Zoom, Teams, YouTube), social (Facebook, Instagram, TikTok) and file-sharing applications. Policy can be applied per SSID — guest SSID rate-limited per client, staff SSID prioritised for SaaS, IoT SSID restricted to a fixed allowlist.
Multi-language captive portal templates. Sora Yazılım ships pre-built captive portal templates aligned to brand identity in English, Turkish, German, French, Spanish, Italian, Polish, Arabic and Russian. Each template is editable in HTML/CSS through Ruijie Cloud and supports right-to-left layouts (Arabic, Hebrew). For hospitality customers operating in multiple EU and MEA markets a single Ruijie Cloud tenant serves region-appropriate portal experiences automatically based on AP location metadata.
Integration with property management systems (PMS). For hospitality customers the RAP series integrates with PMS platforms (Opera, Mews, Cloudbeds and others) through Ruijie Cloud APIs — guest credentials provisioned on check-in, automatically revoked on check-out, billing data passed through to the PMS for in-room Wi-Fi tier purchases. The portal supports per-room SSIDs (room number as SSID name for premium tiers), conference SSIDs (event-coded credentials for groups) and a unified loyalty SSID across all hotel properties in a chain.
Data export and BI integration. Ruijie Cloud surfaces device telemetry, client telemetry, captive-portal opt-in data and application visibility data via REST API. Sora Yazılım has reference integrations with Power BI, Tableau and Google Looker for retail and hospitality customers — driving in-store dwell-time analysis, conversion correlation against Wi-Fi connection, footfall patterns by hour of day, and SaaS-application usage benchmarks across the estate. For GDPR compliance the API supports filtered exports that exclude personally identifiable information, allowing analytics teams to work with aggregated data without crossing privacy boundaries.
Sustainability and refresh planning. Reyee RAP devices have a typical service lifetime of 5–7 years in commercial environments. Sora Yazılım operates a phased refresh programme where ageing radios are rotated out in capacity-led tranches — top traffic stores first, lowest-traffic stores last — minimising disruption. Old devices are responsibly recycled through certified WEEE (Waste Electrical and Electronic Equipment) channels in the EU and through equivalent programmes in the UK, US and MEA. Refresh cycles align with both ISO 14001 environmental policy and the customer's CapEx planning cycle.
Field operations and remote troubleshooting. Most operational issues — slow client speeds, intermittent disconnects, captive portal failures, PoE issues — can be resolved remotely through Ruijie Cloud's diagnostic suite: live client RSSI, retry rates, airtime utilisation, channel utilisation, top noise sources, DHCP and DNS health, and per-client packet-capture sampling. When on-site intervention is required, Sora Yazılım dispatches certified engineers under SLA — typically next-business-day across major EU and Turkish metros, with 4-hour critical-site response on enterprise managed-service contracts.
Reference architectures by vertical. For retail: typically 1 RAP2260 ceiling-mount per 200 m² of trading floor plus 1 RAP at each storage and stockroom area, with a single Reyee NBS PoE+ switch per store and a Reyee EG gateway for the WAN edge. For hospitality (boutique up to 80 rooms): 1 RAP1200 wall-plate per room plus 2–3 RAP2260 ceiling in lobby, F&B and meeting rooms. For small office (under 100 seats): 1 RAP2260 per 80–120 m² of open-plan floor, 1 RAP2200 in each meeting room, with Reyee NBS switching and a Reyee EG gateway. Sora Yazılım customises each architecture against the building's structural reality during the Ekahau survey.
Procurement, licensing and commercial terms. Sora Yazılım invoices in EUR, GBP, USD or TRY depending on customer entity and contract jurisdiction. Hardware is procured through authorised EU and Turkish distribution channels with stocked inventory for the major SKUs; lead times are typically 1–3 weeks for in-stock items and 4–8 weeks for build-to-order configurations. Annual managed-service contracts (Ruijie Cloud monitoring, ISMS-aligned operations, monthly reporting and incident response) are offered alongside hardware. Pilot deployments — typically 1 store, 1 hotel floor or 1 office cluster — are scoped as fixed-price engagements before estate-wide rollout. Sora Yazılım also offers procurement-only relationships for customers with in-house network operations teams, supplying hardware and ZTP templates without ongoing managed service. Volume discounts apply on multi-site, multi-year deployments and are structured against the customer's CapEx cadence; annual true-up against actual deployed-AP count keeps licensing aligned with reality for fast-growing retail and hospitality chains.
A 20-store chain manages every store's Wi-Fi from a single Ruijie Cloud tenant; new stores are onboarded by a non-technical on-site contact in under an hour.
Branded captive portal with social-media login, daily email-opt-in capture and GDPR-aligned data retention.
One RAP1200 wall-plate per room delivers in-room Wi-Fi 6 with TV pass-through; guests roam between corridor and lobby with no session drop.
Segmented staff and patient SSIDs; the patient SSID is firewalled away from the EMR network for HIPAA-style controls.
Retail chains, restaurants and cafés, boutique hotels, small offices and clinics — typically 1 to 200 access points per customer.
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Ruijie / Reyee — Reyee RAP Series (Wi-Fi 6 / 6E) →L2 / L2+ smart-managed switches for SMB and branch offices.
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