Ruijie Cloud: Cloud-Based Network Management Platform Guide (2026)

Ruijie Cloud is a cloud-based network management platform on which Ruijie and Reyee devices (access points, switches, gateways) are managed centrally from a single dashboard. It offers zero-touch provisioning (ZTP), remote configuration, monitoring, alerting, and reporting; it is used for free in more than 100 countries via web and mobile app. Unlimited sites and devices can be managed from a single account.

What is Ruijie Cloud?

Ruijie Cloud is a cloud platform on which Ruijie and Reyee network devices are managed centrally over the internet. It brings together the entire network life cycle—from setup to daily operation, from monitoring to troubleshooting—in a single interface; it provides remote management without requiring physical access.

In traditional network management, it was necessary to connect to each device individually, install separate controller hardware, and make site visits. Cloud management reverses this model: when devices connect to the internet, they are added to the central console automatically and managed from there. This radically reduces the operational burden, especially in geographically dispersed networks.

Ruijie Cloud is one of the largest network management platforms, serving in more than 100 countries worldwide. Basic management is free; this offers an accessible management layer for both SMBs and large enterprises. Sora Yazılım designs and operates all Ruijie/Reyee deployments through Ruijie Cloud.

The platform is at the center of the brand ecosystem: Reyee RAP access points, Reyee NBS switches, and Reyee EG gateways come together in the same dashboard. Enterprise devices can also be included in this management.

The reliability of cloud management rests on the platform's global infrastructure. Geographically distributed data centers provide high availability and low latency. Communication between the device and the cloud is encrypted; management traffic is carried over a secure channel independent of local network traffic. This makes remote management both practical and secure.

Core features

Ruijie Cloud offers zero-touch provisioning, remote configuration (VLAN, QoS, port, security), real-time monitoring, alerting, reporting, and a site view on a map. The web interface provides detailed control, while the mobile app provides field speed.

The platform is used through two main interfaces. The web browser gives administrators detailed configuration and reporting capability; port settings, VLAN creation, QoS policies, and security settings are managed from here. The mobile app, meanwhile, is designed for field teams: it provides rapid setup by scanning a QR code, instant status checks, and mobile troubleshooting.

Cloud toolkits make it possible to diagnose and resolve many faults remotely without a site visit. With Google Maps integration, the geographic location of all sites is seen on a single map; this is a powerful visibility layer for multi-location businesses. A single account manages unlimited sites and devices.

Configuration templates are the foundation of repeatable deployments. VLAN, SSID, security, and QoS settings designed once are turned into a template and applied to new sites with a single click. This both increases setup speed and ensures a standard configuration consistency across the entire network; settings at different sites are prevented from deviating from one another.

Managed devices

Ruijie Cloud manages access points, switches, and gateways on a single platform. Both the Reyee series aimed at SMBs and enterprise Ruijie devices come together in the same console; this provides consistent management in mixed deployments.

This unified management enables businesses to manage devices of different scales with a single logic. For example, a chain can use enterprise RG-AP access points and RG-NBS switches at the head office while preferring economical Reyee devices at branches; all are managed from the same Ruijie Cloud account.

For large-scale core infrastructures, RG-N18000 core switches are also part of the holistic management approach. This way, the entire network, from access to core, is consolidated under a single layer of visibility.

Zero-touch provisioning (ZTP)

Zero-Touch Provisioning is the deployment of a device without requiring special configuration on site. The device connects to the internet, is added to the Ruijie Cloud account by scanning a QR code, and the pre-prepared configuration is applied automatically.

The value of ZTP emerges at scale. For a business with dozens of branches, sending a network specialist to each location is costly and slow. With ZTP, devices are configured centrally, shipped to the site, and local personnel only plug in the cables; the cloud handles the rest. This brings setup time down from the order of days to minutes.

This approach also guarantees consistency: because all sites are set up with the same configuration template, human error and configuration drift are minimized. When a new device is added or a faulty device is replaced, the same template is applied instantly.

This feature also simplifies fault replacement (RMA). When a broken switch or access point is replaced with a new one, the cloud automatically transfers the old device's configuration to the new device. This way, even if local personnel have no network knowledge, recovery is completed within minutes and without error; this significantly increases operational resilience at remote sites.

ZTP also produces business value by shortening the deployment time of projects. For a retail chain, new store openings are not delayed due to delays in network setup; the infrastructure comes online within hours as soon as the store is ready. This speed has a direct positive impact on the overall timeline of digital transformation projects.

MSP and multi-location management

Ruijie Cloud is designed for managed service providers (MSPs) and multi-location businesses. An unlimited number of sites and devices are managed from a single account; each customer or location is organized into separate projects.

For MSPs, cloud management is the foundation of a scalable business model. Managing many customer networks without going on site both reduces cost and increases service quality. Problems are diagnosed and resolved remotely; proactive monitoring prevents many faults before the customer notices.

In multi-location businesses, meanwhile, all branches are seen from a single dashboard. A regional manager or IT team monitors and manages geographically dispersed sites centrally. This centralized model provides consistent policies and rapid response.

Role-based access is important in multi-user teams. Different authorization levels can be defined for different administrators; while a field technician sees only their own location, the central IT team can access the entire network. This separation both increases security and ensures a clear division of responsibilities in large teams.

Monitoring, alerting, and reporting

Ruijie Cloud monitors the health of the network in real time: device status, client count, bandwidth usage, and traffic patterns are continuously tracked. When an anomaly occurs, an alert is generated; reports, meanwhile, reveal trends and capacity needs.

The value of proactive monitoring is catching problems before they affect users. An access point going offline, a switch port being overloaded, or an uplink becoming saturated is seen and acted upon instantly. This provides the transition from a reactive "post-fault response" model to proactive operation.

Reporting, meanwhile, provides data for management decisions: which sites need a capacity upgrade, at what times congestion occurs, and how usage trends develop become visible through reports. This ensures that infrastructure investments are based on data rather than guesswork.

Ruijie Cloud attempts to detect anomalies and potential problems in advance with AI-powered analysis. Unusual traffic patterns, recurring connection issues, or performance drops are flagged early through the learning of patterns. This proactive approach ensures that problems are addressed before they grow and that the network experience is continuously improved.

Use cases

Ruijie Cloud is ideal for all environments that require central management and multi-location visibility, such as retail chains, hotel groups, educational institutions, manufacturing facilities, and MSPs.

In retail chains, each new branch opens within minutes with ZTP and is monitored from headquarters. In hotel groups, different properties are managed from a single dashboard; the guest Wi-Fi experience is standardized. In education and manufacturing environments, meanwhile, large campuses are monitored centrally and problems are resolved remotely. In all these scenarios, Sora Yazılım installs and configures Ruijie Cloud and provides ongoing management support.

In healthcare institutions, central management ensures that the network across different buildings and departments is operated with consistent policies and that problems are resolved quickly. In retail, meanwhile, the guest Wi-Fi portal and anonymous usage analytics support both the customer experience and business insights. The common benefit across every industry is centralized, data-driven management without going on site.

In educational institutions, Ruijie Cloud enables networks consisting of large campuses and numerous buildings to be managed from a single dashboard; student, staff, and guest networks are separated and monitored with central policies. For schools with a limited IT staff, this central management is the essential tool that makes a complex infrastructure sustainable.

Frequently Asked Questions

What is Ruijie Cloud?

It is a cloud-based network management platform on which Ruijie and Reyee devices (access points, switches, gateways) are managed centrally from a single dashboard. It offers zero-touch provisioning, remote configuration, monitoring, and reporting.

Is Ruijie Cloud free?

Basic management is free. Some advanced features, such as enhanced reporting and long-term log retention, may be paid. A single account manages unlimited sites and devices.

Which devices does it manage?

It manages Reyee (RAP, NBS, EG) and enterprise Ruijie (RG-AP, RG-NBS, RG-N18000) devices. Reyee and enterprise devices can come together in the same console.

How does zero-touch provisioning work?

The device connects to the internet, is added to the account by scanning a QR code, and the pre-prepared configuration is applied automatically. This way, setup is completed within minutes.

What is the difference between the web and mobile app?

The web interface offers detailed configuration and reporting; the mobile app, meanwhile, focuses on rapid setup and instant status checks for field teams. The two are used together.

Does the network work when the internet goes down?

Yes. Devices continue to operate with their existing configurations; only remote management via the cloud is temporarily interrupted. When the connection returns, management is restored. In critical environments, a local management backup can also be set up with devices that include a built-in controller, such as the EG gateway.

Conclusion

Ruijie Cloud is the cloud management platform at the center of the Ruijie and Reyee ecosystem: it manages access points, switches, and gateways from a single dashboard, provides zero-touch provisioning, and offers central visibility to multi-location networks. Free basic management and unlimited scale create a powerful operations layer for both SMBs and enterprise networks. The capabilities it offers, from zero-touch provisioning to AI-powered monitoring, make network operations faster, more consistent, and more predictable.

To move your network infrastructure to central management with Ruijie Cloud and establish a multi-location management model, you can hold a free discovery meeting with the Sora Yazılım team.